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Local services and organisations

For a comprehensive list of voluntary services and organisations in the area, please use this link:

Citizens Advice Sessions are available from the Surgery, please call 01335 300588 for further information

Women's Cancer Support Group now monthly in Ashbourne - please click here for info

Derbyshire ACE youth worker trust

16 + Drop in sessions on wednesday from 1-3pm at St Johns Hall Ashbourne

  1.  Are you 16 to 19 not in education, employment or training?
  2. ARe you 16-19 at college or in part time work?
  3. Do you need somewhere to go to meet others like yourself?
  4. Would you like support with something specific to you?

Youth workers from ACE Youth worker Trustand the Ashbourne and Wirksworth Multi Agency (MAT) team are running a drop in club for you. This will be a fun informal group working with you to achieve positive outcomes.

Examples of how we can help:

  • emotional wellbeing
  • healthy lifestyles
  • CV writing
  • job search
  • interview preparation
  • budgeting
  • training opportunities
  • benefits
  • housing
  • sexual health
  • drug & alcohol

For more information you can e-mail me mobile is 07468424287 - Natasha Restrick & Dee Hill



Domestic Abuse Services

  • Domestic Abuse Helpline - 08000 198668
  • Derbyshire Dales domestic violence officer - 01629 825 864
  • Call Derbyshire - 08456 058 058
  • National Domestic Violence 24hr Helpline 0808 2000 247
  • Derbyshire SAM (support for men) 01246 551 889
  • Mens Advice Line - 0808 801 0327
  • Derbyshire Friend - 01332 270 101
  • Derbyshire Wish - support for men and women - 01773 300422
  • Derby Family Justice - 01332 256897
  • Derbyshire Rape Crisis - 01332 342 255


  • Victim Support Line - 0845 3030 900
  • Broken Rainbow - 0300 999 5428
  • Samaritans - 0845 7909090
  • Male Helpline - 0808 801 0327 



For Adults in Mental Distress

Where you can meet with people with similar symptoms, and received the guidance and support necessary to recover, and manage your mental health symptoms.



Age UK Derby & Derbyshire

Tootsies and footcare services. Affordable footcare for people aged 50+

It is simple just call us on 01773 768 240 and ask to make your first appointment!


  • Assessment and registration =  FRE
  • Treatment (30 minutes) = £12
  • Nail Clippers and File Set = £5.00

Derbyshire Childrens Centre at Ashbourne & Wirksworth

Improving outcomes for young children and their families 

If you would like to register or find out more about childrens centre services contact any of the following:

  • Ruth Shimwell (Childrens Centre Co-ordinator) 01629 531241
  • Sam Price (Childrens Centre Worker) 01629 531240
  • Diane Smith (Childrens Centre Worker) 01629 531242
  • Beth Freeman (Childrens Centre Worker) 01629 531265

If you require further information please call Family Information Services on 08456 058 058 or E-Mail

For information on "Programme of Activities" follow link below: 

Woodlands Cancer Care

Woodlands Cancer Care is a charity run by people who want to help Cancer sufferers. In order to do this effectively, we realise that the famalies, friends and carers of the sufferer also need support.

Woodlands offer...

  • emotional support via our listening ear service
  • short break holidays
  • practical advice
  • specialised equipment for your home
  • FREE relaxation therapy tapes

Woodlands can help with special equipment for your home in order to promote wellbeing, and comfort for the cancer sufferer.

We can help to make important time such as birthdays, christmas, holidays and special occassions more special.

We can help with travel costs to and from hospital.


Cancer Care Choices for Patients aged 19 - 24 years

If you're aged between 19 and 24 and have been diagnosed with cancer, you may have a choice about where to receive your care.

This website aims to guide you through some of the decisions you’re able to make.

Marie Curie Direct

Derbyshire Residents can now ask for nursing care directly either for themselves or those they care for by phoning Marie Curie direct. Marie Curie Nurses provide FREE high quality nursing care so that people with terminal illness can be cared for at home with their famillies and loved ones.

To ask for a Marie Curie Nurse, call 0800 206 1464 to find out if you qualify. Alternatively if you have a district nurse, ask them to refer you. You need to be over 18 living in Derbyshire with a terminal illness requiring nursing care at home. Carers can phone on behalf of the person they aer caring for.

See films of Marie Curie Nurses explaining about what they do:

Autism (A Guide for Parents and Carers)

Accept difference. Not indifference.

We are the leading UK charity for people with autism (including Asperger syndrome) and their families. We provide information, support and pioneering services, and campaign for a better world for people with autism.

Please follow the Link for further information in schools local to Derbyshire:


First steps Derbyshire

Is food controlling your life?

Confidential and non judgemental help and understanding for all people affected by eating difficulty or disorder.

Telephone: 01332 367571 or Mobile: 07525055673 E-Mail: or visit the web site:

Other Services include Drop-in, support for families and friends, email, text and facebook support, live chat forums, creative expressive therapies, compassionate mind therapy, one to one support, training and development for volunteers and health workers, positive activities, social events, workshops for young people, educational dvds, community awareness raising events and much more....

Introduction to Adult Care

Derbyshire County Council's Adult Care provide high quality services, support, advice and practical help to people across the County. They have a wide range of services available for older people, people with mental ill health, people with physical disabilities and learning disabilities. Derbyshire CC also offers services and support to carers.



Derbyshire County Council Adult Care work with health, housing and the police to protect vulnerable people aged over 18 from abuse and neglect. The person may be vulnerable because of a learning disability, physical disability, fraility, mental or other ill health.

The abuse may be physical, sexual, emotional, financial, neglect or discrimination. It may be from a family member, friend, neighbour or someone else like a paid carere or a stranger.

If you have any concerns about a vulnerable adult contact us in confidence at Call Derbyshire 08456 058 058. Always call the Police in an Emergency.

For more information ask for a leaflet on Safeguarding Adults or visit the website on the following link:


Supporting families and carers affected by another persons substance use

Spoda works to help families and carers of substance users within Derbyshire. The overall aim of family and carer support is to limit the harm that can result from another's drug use.

  • CONTACT:  (FREEPHONE) 0800 068 5718
  •  ADMIN: 01246 210170
  • SUPPORT TEAM: 01246 224832


Other useful contact numbers:

FRANK: 0800 77 66 00

SAMARITANS: 0845 790 9090


FAMILY RIGHTS: 0800 731 1696

RAFT (ALCOHOL SUPPORT): 01246 206514

SPACE 4 U (SUPPORT FOR 11-15): 01246 231079

SOLVE IT: 01536 510010

MIND: 0845 7660 163

NSPCC: 0808 800 5000



Helping families make the best decisions for their children

 Mediation helps separating couples make decisions about thier childrens future. These decisions may include where the children are to live and arrangements for spending time with other family members. it can also help to work out finance and property issues and other practical matters. Medidation also helps other people responsible for children (including grandparents or carers) plan how to bring them up following separation.

In mediation youwill meet an impartial mediator who will help you decide on all the arrangements. When you separate, there are many things to be decided, some of which you may not yet have thought about.

Who can use Mediation?

  • all parents, whether you have lived together or not
  • grandparents or carers where there is a family dispute about children
  • whether or not you are married, in a civil partnership or cohabiting
  • whether you are still living together or if you have been apart for a long time is a website to support and inform children and young people whose parents are separating and divorcing.

Derbyshire Area: 01246 277422 or

E-Mail -


Over 60's Group in Ashbourne

Over 60’s Club, held on alternate Wednesdays at 7.30pm, Empire Hall, King Edward Street, Ashbourne

Follow the link to the web site for more information:



The Derbyshire Housing Options Service is a specialist informaiton and advice service. They can help with you present and future housing needs.

The support can help you maximise your income, ge the help and equipment you need to remain independent or support you to move to a more suitable home.

The Service is Free, Confidential and Independent and offers individual one to one support, whether you are a tenant or home owner. Anyone can refer to the service: you, a friend, family carer or support worker.

Age Uk Derby and Derbyshire delivers the service because we they offer the reassurance of a free, confidential and independent service designed with older people.

Derbyshire County council, through the Supporting People programme, now funds this housing options service throughout the county and work with District Councils to deliver the service.

The Derbyshire Housing Options Service is part of Derbyshire County Council's goal to provide local people with information, advice and support, to give them more choice and control over getting the services they want to help them stay well and have a good quality of life.

To contact your local housing options service:

Angela Parnell - Service Manager 01629 761147 or E-Mail:

Derbyshire Dales -

01629 761285, 01629 761129, 01629 761127

North Derbyshire - 01246 345731

Amber Valley - 01773 573113

or you can contact - Call Derbyshire on 08456 058 058



Support group for patients, family and carers.

Come along and meet other people in your situation and discuss the issues that matter to you.

Thursday’s alternate-monthly meetings 6.30pm to 8.00pm

Brimington Common Methodist Church Manor Road, Brimington Chesterfield, S43 1NU 01246 512 993 or Text mobile 07840387936 (calls will only be answered on support group nights) Sharon Stoddart and Mary Green (Head and Neck Clinical Nurse Practitioners) Or call 01246 277271 Bleep 952 for Sharon and Bleep 800 for Mary Email: OR  




Derbyshire SAM was set up specifically to provide a service for men living in the Derbyshire community who are or have suffered domestic abuse.

SAM provide practical advice on a range of issues such as personal safety, legal remedies, housing, homelessness, debt and arrears, child contact as well as ongoing emotional support.

What help can I get?

Telephone Helpline: 24hr: 08000 198 668

Helpline open: Tuesday 10am-7pm, Thursday & Friday 10am - 4pm



Floating Support - one to one weekly support around maintaining your home after your abuser has left or been removed or to help you settle in to a new home if you have left an abusive situation.

Outreach and Drop In - If you would prefer face to face contact, our workers can arrange to come and meet with you at a safe place in your area, such as a GP surgery or community house. SAM also provide a drop in at our main base at:


DROP IN: TUESDAY 10am - 7pm, Thursday & Friday 10am - 4pm



Ashbourne and District Stroke Club: Meets at Ashbourne Bowls Club, Wyaston Road, Ashbourne - Tel: 01335 345518 or 01335 360899 for further information.

Ashbourne Dementia Cafe - Monthly on a Weds from 10-12 at Cornerstone Cafe Ashbourne - contact: Alyson Akers 01332 208845.

Ashbourne Diabetes UK Self Help Group - St Oswalds Hospital  - Contact: 01335 324437.

Ashbourne Club for Visually Impaired - Weds afternoons, contact: Fiona Francis on 01332 287013 or Jeanette Turpin 013358 300242

Care Line - St Oswalds Hospital - A service for lonely or bereaved people that provides a fee telephone call every day of the year to check all is well, - contact: 07970 679190

Derbyshire Housing Options - Any housing queries contact:01629 761285

Handyvan - This is a fleet of 8 vans and a dedicated team of handy staff - contact: 0845 8508013

Sight Support Derbyshire - contact: 01332 292262

Parkinsons Society Ashbourne - Contact: Val Robinson 01335 344803

Ready Call - Provides befriending and practical support to help elderly, people with a disability, adn vulnerable people - contact: 01335 348600



The service that provides a free telephone call everyday.

Derbyshire Dales Careline is a voluntary organisation that works withthe NHS Primary Care Trust and Social Services to improve the welfare of peolple who are elderly, isolated, frail, disadvantaged or disabled.

 Winners of the Queens Award for voluntary services 2004 - Registered Charity 1068801

Do you, or does someone you know:

  • Have difficulty in going out without help?
  • Feel lonely or isolated?
  • Live in Derbyshire Dales/South and or have a GP in:
  • Ashbourne, Brailsford, Hartington, Sudbury, Wirksworth
  • Have a telephone?
  • Have a neighbour or releative who could be contacted in an Emergency?


A phone call every day (or to suit your needs) from one of our Volunteers to check that all is well, to provide a friendly contact with the outside world and to give advice and information.

"The Service is FREE but Donations are much appreciated"

Call: 07970 679190


Sexual Health Clinic

(Clinic A & J, Derby Royal Infirmary, London Road, Derby)

Walk in Clinics only

Available on a first come first served basis

Monday - 8.15 - 12.00 and 13.45-18.00hrs

Tuesday - 8.15 - 12.00

Friday 8.15 - 12 and 13.45 - 16.00hrs

Phone 01332 254681

Health Advisors - 01332 254847



Independent Advocacy for people with Mental Health needs

Now available in Ashbourne, Wirksworth, and surrounding areas.

 For further details or to make a referral please contact Clare or Peter on 01298 74904 or 01298 79539 or e-mail



Still Birth and Neonatal Death Charity

The death of a baby is a totally devastating experience. The effects of grief can be completely overwhelming and parents, their families and friends can be left feeling a whole range of emotions including numbness, isolation, exhaustion, guilt, anger, deep sadness and depression. It can be hard to take in information, to make decisions or to imagine how you are ever going to cope or live your life again. Here at Derby Sands we understand what it's like because we have all experienced the heartbreaking loss of one or more of our precious babies.We are here to offer support and information when you need it.

Telephone support line: 07864 984523




Would you like to ..............

  • Meet new friends?
  • Get new interests?
  • Go  on outings?
  • Gain information about sight loss?


ACTIV, the Ashbourne Club for Visually Impaired people could be for you.

We are a small friendly group of around 20 people who meet on Wednesday afternoons for a chat, to listen to entertaining and informative speakers, go out for lunch or visit local points of interest. We also have regular visits from Sight Suppport Derbyshire Mobile Rescource Unit which provides information and equipment relating to sight loss.

Meeting Dates: Usually 1st and 3rd Weds of the month  (one meeting in January - March)

Meeting Time:  2pm - 4pm (outings Vary)

Location: Townhead, Cockayne Avenue, Ashbourne

Transport: Door to Door community transport can be provided at a small cost.


Core Childrens Services

 Offering a range of short break services for children with a disability and their families

Core childrens services will wrok in partnership with you to deliver a range of care packages to disabled children and their families. We have experience in achieving positive outcomes for children through providing efficient and effective solutions which can be tailored to meet the needs of all parties...

 For further information about bespoke short break solutions pleae contact: 0800 622 6114 or E-Mail:



The pioneering new charity founded by and inspired by Trevor Sorbie MBE.

We provide public advice, and support a national network of independent salons and professionals who provide a wig styling service for people suffering from cancer and medical hair loss. Importantly, each of these professionals have approached us personally. They pledge their commitment to responsible training and provide a caring and respectful  service for their clients. 



Become a member of Diabetes UK or call 0845 123 2399

Get involved with our work and help improve services

For Advice and support call our Careline on 0845 120 2960



Dementia Support Service in Derbyshire

If you or someone you know has dementia or problems with their memory then we are here to help.

Our local specialist Dementia Support Workers can offer support throughout diagnosis and help you to find information, advice, services and support to suit your individual needs.

01332 208845 

 AL-Anon Family Groups

Disturbed by someone else drinking?

For Confidential Helpline ring 020 7403 0888 from 10am-10pm

Sources of help:

  • RAFT 0845 308 4010 e-mail
  • Womens Aid National Helpline: 0808 2000247
  • Samaritans: 08457 909090
  • Space 4U: (support for young people whose parents drink)
  • 01246 231079
  • RELATE: 0300 100 1234
  • Alcoholics Anonymous: 0845 769 7555
  • Al-Anon Family Groups: 0207 403 0888
  • National Drinkline: 0800 917 8282
  • Alcohol Concern:
  • Legal Aid: 0845 608 1122
  • SPODA: 0800 068 5718  

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