Normal Surgery Opening Hours

The surgery is open at the following time:

Monday to Friday 8:00am - 6:30pm

FOR EARLY AND LATE SURGERIES THROUGH THE WEEK, AND WEEKEND ACCESS TO GP SERVICES, PLEASE SEE THE EARLY AND LATE TAB

Dispensary

Please note, the dispensary is closed from 13:00 - 14:00 every day.

Staff Training Day Closures - the Surgery will close as follows:

18th September 2019 1.30pm

20th November 2019 1.30pm

15th January 2020 1.30pm

18th March 2020 1.30pm

Please call 111 if you require medical assistance, or 999 in an emergency.

Shrovetide

On Shrovetide we operate a slightly restricted service. From 11.30am, we will be unable to dispense acute prescriptions. If a GP issues you with a prescription, we will have to ask you to take it to Lloyds or Boots.

You will still be able to collect repeat prescriptions that have previously been ordered (where we have had 2 days notice).

Apologies for any inconvenience this may cause you.

Early Surgeries (7am-8am) and Late Surgeries (6.30-7.30pm) run weekly on Wednesdays.

(Please note that on rare occasions we may be unable to provide all appointments as above, e.g. in weeks containing Bank Holidays when the Surgery is closed or in case of staff absence. In these limited circumstances, we will provide our usual number of appointments on alternative days. Reception will be able to inform you of all sessions)

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We also offer additional appointments for minor ailments across South Dales to patients who are registered in the area (specifically with The Surgery Ashbourne, Hannage Brook Surgery in Wirksworth, Brailsford Practice or Ashbourne Medical).

Appointments are made via the patient’s own GP surgery, and run as follows:

Monday	Wirksworth	6pm – 8pm
Tuesday	Ashbourne Medical Practice	6pm – 8pm
Wednesday	The Surgery	6pm – 8pm
Thursday	Brailsford	6pm – 8pm
Friday	Ashbourne Medical Practice	6pm – 8pm
Saturday	St Oswald’s	9am – 12pm
Sunday	St Oswald’s	9am – 12pm

Patients who cannot be seen:

•Babies under 12 weeks old

•Pregnancy-related problems

•Chronic disease or long-term condition management that requires continuity of care

•Severe mental health problems

•Patients identified with a potentially life-threatening medical condition which requires referral to urgent or emergency care settings

•Walk-in patients

When We Are Closed

Emergency assistance outside of normal surgery hours can now be accessed by dialing 111. Calls are free from both landlines and mobiles. NHS111

Call 111 if:

you need medical help fast but it's not a 999 emergency
you think you need to go to A&E or need another NHS urgent care service
you don't know who to call or you don't have a GP to call
you need health information or reassurance about what to do next

Other Services

Derbyshire Health United – Out-of-Hours District Nursing Team: 0844 7420501 is available between the hours of 18:30 and 08:00.

Out of hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

Quick Links

When We Are Closed

Call 111 if:

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Further Information

Your Health