Home visits are for patients who are too ill to attend the surgery. Please make your requests before 10:30 and be prepared to give information about your symptoms so that the Duty Clinician can determine the priority and timing of visits.
We cannot confirm a time or the clinician attending for the home visit but they usually take place between 12:30 - 15:30.
The Duty Clinician may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.