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Patient Guide to GP Services

It’s Your Practice: A patient guide to GP services has been put together by the Royal College of General Practitioners (RCGP) for patients. 

This guide has been produced as part of the RCGP’s aim to build stronger relationships between you and your doctors and encourage the involvement and inclusion of you in your own care.

The guide provides helpful information on all aspects of using GP services: from finding and choosing a practice and how to get the most out of a GP consultation to accessing health records and understanding patients’ rights and responsibilities.

Apple and StethoscopeIt is split into several sections including:

  • General Practice explained
  • Choosing the right practice for you
  • Registering with a GP practice
  • Seeing your GP – consultations
  • Seeing your GP – the next steps
  • After your GP consultation
  • Your health record
  • Your rights and responsibilities as a patient
  • Get involved with your practice


The publication is part of a push by the NHS as a whole to encourage you to understand how you can get the most out of primary care – which also includes how you can become more involved in monitoring your own health.

pdf Download A Patient Guide to GP Services

Named Accountable GP

All patients have a named GP who is responsible for their overall care at the practice. If you would like to know who is your Named GP, please contact the surgery. If you have a preference as to which GP that is, the surgery will make reasonable efforts to accommodate this request.

The named accountable GP will take lead responsibility for the coordination of all services required under the contract and ensure they are delivered to each of their patients where required (based on the clinical judgment). These responsibilities do not change the way you access care outside of our opening hours.

 

This does not mean that they will be the only GP who provides your care. Patients are free to see any GP or nurse subject to availability. As all patients have electronic medical records, all clinicians in the surgery have the most accurate and up-to-date information and will be able to help you.



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